Returns & Refunds

How to return

• Do I have to pay a return fee?
• What happens if I forget to add my return slip?
• I need a new return label. How do I get one?
• Have you received my return?
• Can I exchange an item?
• Right of withdrawal

See all 8 articles

Refund

• What happens to my refund if I have changed my credit card in the meantime?
• How does a refund with a Gift Card work?
• How does a refund with Credit Card work?
• How does a refund with Klarna work?
• What do I do if I have been refunded the wrong amount?
• When can I expect my refund?